Monday, March 10, 2008

Sick... and tired...

I have a cold. My nose is stuffy, my throat is sore, and I'm tired but I can't sleep.

So I left The Man in bed and got up and came in here to the computer. I checked my email which I have ignored all day.

This was a bad idea.

I had a customer on eBay. This customer began snatching up dress after dress, making offer after offer, going nuts! Customer had zero feedback... this should have warned me.

Customer buys a bunch and pays and I send her a big giant box of dresses.

Today my email is attacked by Customer. Not ONE of the SEVENTEEN dresses she purchased fits her and she is sending them all back. All of them. I will need to refund her $400 and she will hold my feedback hostage until I finish licking the poo off of her arse. This is, of course, because all of my measurements were wrong.

Not at all because she bought everything from a size Small to a size 14. Seriously... small, 14, and everything in between. You'd think SOMETHING would fit, right??

I hate to think this could be a competing seller just trying to sabotage. It seems Customer has also made a large purchase from another clothing seller. I've emailed this other seller to ask how the transaction went... results are pending.


Trish said...[Reply to comment]

That stinks for you. While I don't own my own business like you do, I do work in a service industry and have to deal with clients all the time and the more they spend, the more they feel they are entitled to complain.

My saying is the customer is always right -- BUT only when I'm the customer ;)

Hang in there.